Privacy Policy for Surgi-Clin

Last updated: 11 June 2025

At Surgi-Clin (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), when you use our website at https://surgiclin.co.za (“the Site”).

1. Information We Collect

When you request a quotation or contact us through the Site, we may collect the following personal information:

• Your name
• Email address
• Phone number
• Company name (if applicable)
• Any other information you voluntarily provide

2. How We Use Your Information

We use your personal information to:

• Respond to your quotation requests and inquiries
• Communicate with you regarding our products and services
• Improve our website and offerings
• Comply with applicable legal and regulatory requirements
• Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business (e.g., IT support, website hosting, email services), strictly on a need-to-know basis and subject to appropriate confidentiality and data protection agreements.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no internet-based system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

6. Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Request access to your personal data
• Request correction, update, or deletion of your personal data
• Object to or restrict the processing of your personal data
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator of South Africa

Information Regulator Contact Details:
Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg

7. Cookies

Our website may use cookies to enhance user experience and for analytical purposes. You can manage or disable cookies through your browser settings. Continued use of the Site implies consent to our use of cookies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated date will be indicated above. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

Email: admin@surgiclin.co.za
Phone: +27 12 807 4587